Introduction
This Privacy Policy describes how CoolCnGoods collects, uses, and shares information about you when you visit our website, use our services, or make a purchase from us.
Information We Collect
Personal Information
When you create an account, make a purchase, or contact us, we may collect personal information such as:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information
- Account username and password
Non-Personal Information
We also collect non-personal information about your use of our website, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on each page
- Referral source
- Search terms used
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping notifications
- Provide customer support
- Improve our website and services
- Personalize your shopping experience
- Send promotional emails and offers (if you opt in)
- Prevent fraud and protect our business
How We Share Your Information
We may share your information with:
- Third-party service providers who help us operate our business (e.g., payment processors, shipping carriers)
- Law enforcement or government authorities if required by law
- Business partners in connection with joint promotions or offers
Your Rights
You have the right to:
- Access and view the personal information we have about you
- Update or correct your personal information
- Request the deletion of your personal information
- Opt out of promotional emails
- Set your cookie preferences
Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may affect certain features of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
[email protected]
+86 19062887600
